Privacy Policy

Privacy policy
 

We understand that privacy is important to you, and we promise to look after your personal information. Any personal information you provide to us will only be used and recorded in accordance with the Data Protection Act 1998. We will not sell any information about you to any other party.


By providing Regent Jewellers with your information, you consent to the collection and processing of such information in accordance with the terms of this Policy.


What information do we collect from you?
 

We will only collect information about you if you willingly provide it while placing order or registering for an account on our website.
The details you provide may include your name, email address, delivery address and telephone number.


We may collect your IP (Internet Protocol) address to help diagnose problems with our server and to administer the website. An IP address is a number that is assigned to your computer when you use the Internet. Your IP address is also used to help identify you during a particular session and to gather statistical data.


How will we use it?


We will use this information to fulfil any order and may also use your information to contact you about news and offers that we think may interest you, or to tell you if we change anything important about how the website works, or the terms of use of the website. If you decide at any point that you no longer wish to receive messages of this nature, please Contact Us and send an email to let us know.
 

Will we share your personal information with anyone else?


We will never release your personal details to any outside company for mailing or marketing purposes.

Payments on the website are processed by a third party and they are certified by all the major card issuers to hold details securely.
 

How long will we keep your information?


We will only keep your personal information for as long as necessary and consistent with the purpose for which you have given it to us.


Access to your information and correction


You have the right to request a copy of the information that we hold about you - to obtain a copy of this personal information, please refer to the Contact Us section.
We want to make sure that your personal information is accurate and up to date, therefore you may ask us to correct or remove information you think is inaccurate.


What are 'cookies' and how do we use them?


When you use our website and enter your name and details, you will become a recognised user, and we will send a cookie to your computer. A cookie is a small file that may be placed on your computer's hard disk for record-keeping purposes. Cookies do not contain any information that can personally identify you. They help us to recognise you when you visit the website and make use of the service so that the service can be tailored to your needs. Our email provider may set cookies on your browser if you open an email they send you on our behalf. By using cookies, we can make your online experience more efficient. For example, they allow you to store your chosen items in your shopping basket, without losing them between visits, and to make the checkout process faster by having your card and delivery details ready to use.


We will also use cookies for the compilation of certain statistics (which do not identify you personally) relating to the use of the website. Such information may include the number of visits, average time spent, and other statistics relating to the website. You may set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. If you decline to accept a cookie, some web pages may not function properly or you may not be permitted to access certain services offered on the website.


The Help option on the menu bar of most browsers will contain information on how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, because cookies allow you to take advantage of some of our website features, we recommend that you leave them turned on. For example, they allow you to store your chosen items in your shopping basket, without losing them between visits.


Security guarantee
 

Our third party payment processor uses a secure server which uses SSL technology (secure sockets layer) to make sure that all your credit or debit card transactions are completely secure. We will take all reasonable measures to keep your personal information, order and payment details secure. However, we cannot be held liable if an event beyond our control results in loss to you.


Children


By using the website you confirm that you are at least 18 years old, or, if you are under 18, that you are accessing the website with the consent of your parent of guardian.